Frequently asked questions

Have questions about our services, booking process, or pricing? Find answers to common inquiries here, or contact us directly for personalized assistance.

Pricing

All quotes are customized based on the size and condition of your space.

Nettoyage Éclectique provides transparent, pricing with no surprises.

Recurring clients automatically receive loyalty discounts — weekly, bi‑weekly, or monthly.

Move‑in/move‑out and deep cleans require a walkthrough or photos for accurate pricing.

General Cleaning (Maintenance)

1 Bedroom: $95–$130

2 Bedroom: $120–$160

3 Bedroom: $150–$200

4 Bedroom: $180–$240

 

Loyalty Discounts for Recurring Clients

Why We Offer Loyalty Savings?

Nettoyage Éclectique values consistency, trust, and long‑term relationships. Clients who welcome us into their space regularly deserve exclusive savings that reward their loyalty and help maintain a clean, healthy environment year‑round.

Weekly Cleaning — 15% Loyalty Discount

Bi‑Weekly Cleaning — 10% Loyalty

⭐ Monthly Cleaning — 5% Loyalty Discount

Includes:

Full maintenance cleaning

Add‑on discounts for windows, fridge, oven, and baseboards

How Clients Qualify

Book a recurring plan (weekly, bi‑weekly, or monthly)

Maintain at least three consecutive appointments

Payments made on time

 

What services do you offer?

Nettoyage Éclectique provides commercial and residential cleaning

Daily, weekly, or monthly maintenance cleaning

Deep cleaning and move‑in/move‑out services

Post‑renovation cleaning

Condo/apartment turnover cleaning

Office, clinic, and retail space cleaning

Add‑on services: interior windows, fridge/oven, baseboards, walls, and more.

Do you bring your own cleaning products and equipment?

Yes! Nettoyage Éclectique arrives fully equipped.

We use

Professional‑grade products

Microfiber cloths

HEPA‑filter vacuum

Eco‑friendly options upon request

How long will the cleaning take?

Timelines depend on the size and condition of the space, but our estimates are accurate and realistic which is included in the quote once the survey has been completed for your condos, apartments, and commercial units.

Typical ranges:

Small office: 1.5–3 hours

Condo/apartment: 2–4 hours

Deep clean or post‑renovation: 4–8 hours

Are you insured, and how do you handle trust and security?

Yes! Nettoyage Éclectique operates with full professionalism, accountability, and client trust.

We emphasize:

Respect for client property

Secure handling of keys and access codes

Clear communication before, during, and after service

A boutique, detail‑oriented approach that reassures clients their space is in good hands

Our reputation is built on reliability, consistency, and respectful communication.